We have earlier taken a look at the Customer Experience Improvement Program and seen how a user can opt-out of it easily via the Control Panel. Today, we will see how you can turn off or disable the Windows Customer Experience Improvement Program using Group Policy or the Registry in Windows 11/10.
The Customer Experience Improvement Program (CEIP) is an effort by Microsoft to increase customer satisfaction. By gathering information from people who use its software and services, Microsoft hopes to improve the quality and performance of its products. This is a volunteer program. You do not have to participate to use Microsoft products.
Here’s how the Customer Experience Improvement Program works:
- When installing software that is part of the program, you will be asked if you want to join the program. If you join, the Customer Experience Improvement Program runs on your computer, without interfering with your tasks or how your computer functions.
- During computing sessions, small amounts of information about how you use your computer are sent to Microsoft, to be analyzed for aggregate trends and usage patterns. This information is then used to improve the quality of Microsoft products and to respond to the needs of its customers. Aside from joining the program, you do not need to do anything else.
- The information collected by the Customer Experience Improvement Program is completely anonymous. It cannot be traced back to you and it does not contain any personal information (such as your name or location). Microsoft does not share the data collected with other companies, and the Customer Experience Improvement Program is not an advertising campaign.
- You can join or leave the Customer Experience Improvement Program at any time.
Thus, in short, the CEIP program helps Microsoft improve Windows and its other software. Without interrupting you, it collects information about your computer hardware and how you use Windows. The program also periodically downloads a file to collect information about problems you might have with Windows.
Disable Windows Customer Experience Improvement Program
While it is recommended that you keep the default settings and help Microsoft make Windows still better, you can if you wish chose to opt out, turn off or disable the Customer Experience Improvement Program.
To disable the Customer Experience Improvement Program, open Control Panel and type Customer Experience Improvement Program in the search bar. Click on the Change Customer Experience Improvement Program settings link in the search results. In the box which opens, select No, I don’t want to participate in the program and Save Changes. You can also use GPEDIT or REGEDIT.
Using Group Policy Editor
Press Windows Key + R simultaneously. In the ‘Run’ dialog box that pops up on your computer screen instantly, type gpedit.msc and click OK.
Next, when the main screen of Local Group Policy Editor opens, navigate to the following setting:
Computer Configuration > Administrative Templates > System > Internet Communication Management > Internet Communication settings
In right pane look for ‘Turn off Windows Customer Experience Improvement’ option and double-click it to open its Properties.
Select ‘Enabled’ and click ‘Apply’ and ‘OK’ to save changes.
Using Registry Editor
If your Windows does not ship with the Group Policy Editor, you can tweak the Windows Registry to disable the feature. To do so, type regedit.exe in Start Search and hit the Enter to open the Windows Registry Editor.
Navigate to the following key:
HKEY_LOCAL_MACHINE SOFTWARE Policies Microsoft SQMClient Windows
Restart your Windows computer.
— Update: 07-02-2023 — us.suanoncolosence.com found an additional article Manage Privacy: Windows Customer Experience Improvement Program and Resulting Internet Communication from the website learn.microsoft.com for the keyword disable windows customer experience improvement program.
Applies To: Windows 8.1, Windows Server 2012 R2, Windows Server 2012, Windows 8
In this section
Purpose of the Windows Customer Experience Improvement Program
Overview: Using the Windows Customer Experience Improvement Program in a managed environment
How the Windows Customer Experience Improvement Program communicates with a site on the Internet
Procedures for controlling the Windows Customer Experience Improvement Program
This topic describes how the Windows Customer Experience Improvement Program communicates across the Internet, and it explains steps to take to limit, control, or prevent that communication in an organization with many users.
Purpose of the Windows Customer Experience Improvement Program
The Windows Customer Experience Improvement Program (CEIP) is a voluntary program that collects information about how people use Windows. CEIP collects information about configuration settings, hardware configurations and usage, and user’s encounters with the operating system without interrupting their tasks at the computer. The information that is collected helps Microsoft improve the features that are used most often and create solutions to common issues.
Overview: Using the Windows Customer Experience Improvement Program in a managed environment
In a managed environment, the Windows Customer Experience Improvement Program runs only if an administrator chooses to participate. You might decide to disable the program on all computers. You can do this by using Group Policy or by using an answer file with an unattended installation.
If you would like your computers to participate in the CEIP program, you can also use Group Policy to redirect data from the Windows Customer Experience Improvement Program to a Windows Server on your network with the Windows Feedback Forwarder or similar software that is designed to collect data from the Windows Customer Experience Program. For more information, see Procedures for controlling the Windows Customer Experience Improvement Program later in this section.
How the Windows Customer Experience Improvement Program communicates with a site on the Internet
The Windows Customer Experience Improvement Program communicates with a site on the Internet as follows:
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Specific information sent: The information that is sent includes details about the computer hardware configuration (such as the number of processors and screen resolution), performance and reliability (such as how quickly a program responds when you click a button), and information about use of the system (such as how many folders a user typically creates on the desktop). It also includes information about the use of features such as Event Viewer and Remote Assistance. For additional details, see the link to the privacy statement later in this list.
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Default setting: By default, the Windows Customer Experience Improvement Program is turned off.
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Triggers: Data for the Windows Customer Experience Improvement Program is collected over time and sent periodically. However, data is not collected or sent if the computer is on battery power, and no attempt to send data is made if the computer is not connected to a network.
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User notification: After an administrator chooses to participate in the program, there are no notifications. You are not prompted or interrupted in any way when data is collected or sent.
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Logging: Events are logged in Event Viewer in Windows LogsApplication.
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Encryption: Data about software usage is encrypted during transmission by using HTTPS (that is, Secure Sockets Layer (SSL) or Transport Layer Security (TLS) with HTTP).
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Access and privacy: Data from the Windows Customer Experience Improvement Program is stored on servers in Microsoft-controlled facilities. Microsoft uses the data to identify trends and usage patterns in Microsoft software and to improve Microsoft products and services. For additional information, see the Windows 8 and Windows Server 2012 Privacy Statement or the Windows 8.1 and Windows Server 2012 R2 privacy statement.
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Transmission protocol and port: The transmission protocol is HTTPS and the port is 443.
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Ability to disable: You can disable the Windows Customer Experience Improvement Program on an individual computer from the Customer Experience Improvement Settings page. You can also disable it by using Group Policy or an answer file with an unattended installation.
Procedures for controlling the Windows Customer Experience Improvement Program
The following procedures explain how to make changes to how the Windows Customer Improvement Program works using Server Manager, Group Policy settings and unattended installation answer file settings.
To view or change the Windows CEIP setting on one or more servers using Server Manager
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Open Server Manager, and click the All Servers menu in the navigation pane.
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In the details pane, select one or more servers.
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Right-click the selected servers, and select Configure Windows Automatic Feedback.
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In the Windows Automatic Feedback dialog, make any necessary changes.
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Click OK to apply the settings and close the dialog box.
To disable the Windows Customer Experience Improvement Program by using Group Policy
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Using an account with domain administrative credentials, sign in to a computer with the Group Policy Management feature installed. Then open the Group Policy Management Console (GPMC) by running gpmc.msc, and edit an appropriate Group Policy Object (GPO).
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Expand Computer Configuration, expand Policies (if present), expand Administrative Templates, expand System, expand Internet Communication Management, and then click Internet Communication settings.
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In the details pane, double-click Turn off Windows Customer Experience Improvement Program, and then click Enabled.
When you enable this setting, all administrators and users to which the GPO applies are opted out of the Windows Customer Experience Improvement Program.
You can also restrict Internet access for this and a number of other features by applying the Restrict Internet communication policy setting, which is located in Computer Configuration under Policies (if present), in Administrative TemplatesSystemInternet Communication Management. For more information about this Group Policy and the policies that it controls, see Appendix B: Group Policy Settings Listed Under the Internet Communication Management Category.
To disable the Windows Customer Experience Improvement Program by using an answer file with an unattended installation
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Using the methods you prefer for an unattended installation or a remote installation, create an answer file. For more information about unattended and remote installations, see Appendix A: Resources for Learning About Automated Installation and Deployment.
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Confirm that your answer file includes the following line:
0
You can also redirect data from multiple computers to a computer on your network. To do this, you need to have a computer running Windows Server with the Windows Feedback Forwarder installed.
To install Windows Feedback Forwarder By using the user interface
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On the server, open Server Manager, click Manage, and then click Add Roles and Features.
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In the Add Roles and Features Wizard, select the server, and click Features in the navigation pane. Scroll down, click Windows Feedback Forwarder, and then click Next twice.
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Specify an incoming port number (the default port number is 53533). If the domain has an Internet proxy server, specify the proxy information. Click Next, and then click Install. When the installation is complete, click Close.
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In Server Manager, click All Servers in the navigation pane.
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In the details pane, right-click the server that you installed Windows Feedback Forwarder on, and then click Windows Feedback Forwarder Configuration. Keep the dialog box open, and then continue to the procedure To deploy the Windows Feedback Forwarder Group Policy.
To install Windows Feedback Forwarder by using Windows PowerShell
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Open Windows PowerShell and run the following command:
Add-WindowsFeature WFF
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In Server Manager, click All Servers in the navigation pane.
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In the details pane, right-click the server that you installed Windows Feedback Forwarder on, and then click Windows Feedback Forwarder Configuration.
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Click the Forwarding Settings tab, and specify an incoming port number (the default port number is 53533). If the domain has an Internet proxy server, specify the proxy information, and then click Apply.
Keep the dialog box open and continue to the procedure To deploy the Windows Feedback Forwarder Group Policy.
To deploy the Windows Feedback Forwarder Group Policy
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With the Windows Feedback Forwarder configuration dialog box open, click the Group Policy tab.
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Enter the name of the domain that you want to deploy the Group Policy to, and then click Find.
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After the list of organizational units is populated, select one or more organizational units, and then click Apply.
— Update: 25-02-2023 — us.suanoncolosence.com found an additional article How to: Opt out of Microsoft Customer Experience on Windows 10 from the website windowsreport.com for the keyword disable windows customer experience improvement program.
Windows 10 collects information about its users and sends it back to Microsoft so that developers can improve future versions of Windows. Many users are concerned about their privacy, therefore today we’re going to show you how to opt out of Microsoft Customer Experience on Windows 10.
What is Microsoft Customer Experience and how to turn it off in Windows 10?
Microsoft Customer Experience Improvement Program was designed to collect information on how you use certain Microsoft programs so that Microsoft can improve them in the future. According to Microsoft, they don’t collect your personal information such as your name, address or phone number with Customer Experience Improvement Program, therefore your personal information is safe. Unfortunately, there’s no way to verify what data this feature collects, therefore many users feel like this feature is violating their privacy. If you’re concerned about your privacy, you should know that you can turn this feature off.
How to – Opt out of Microsoft Customer Experience on Windows 10
Solution 1 – Use Group Policy
According to users, you can turn off this feature simply by using Local Group Policy Editor. To turn Microsoft Customer Experience off, follow these steps:
- Press Windows Key + R and enter gpmc.msc. Press Enter or click OK.
- When Local Group Policy Editor opens, go to Computer Configuration > Administrative Templates > System > Internet Communication Management > Internet Communication settings in left pane.
- In right pane locate Turn off Windows Customer Experience Improvement Program and double click it to open its properties.
- Select Enabled option and click Apply and OK to save changes.
Solution 2 – Disable Customer Experience Improvement Program in Word
As we previously mentioned, many Microsoft’s applications use Customer Experience Improvement Program, and Office tools are no exception. If you’re using any of the Office tools on your PC, you’ll have to disable this feature for every tool. To disable this feature in Word, follow these steps:
- Go to File and choose Options from the menu.
- Navigate to the Trust Center tab.
- Click the Trust Center Settings button.
- Now go to the Privacy Options tab.
- Locate Sign up for the Customer Experience Improvement Program option and uncheck it.
Disabling this feature in Office tools is easy, but you’ll have to repeat this procedure for every Office tool that you use.
- READ ALSO: Windows 10 Cortana is Disabled by Company Policy [FIX]
Solution 3 – Disable Customer Experience in Task Scheduler
Task Scheduler is a useful application that allows to create all sorts of custom tasks and schedule them. In addition to creating your own tasks, you can also control certain Windows 10 tasks by using this application. To disable Customer Experience in Task Scheduler, follow these steps:
- Press Windows Key + S and enter task. Select Task Scheduler from the menu.
- When Task Scheduler opens, go to Task Scheduler Library > Microsoft > Windows > Application Experience in left pane.
- In the right pane you should see three options: Microsoft Compatibility Appraiser, ProgramDataUpdater and StartupAppTask. Select all these tasks, right click them and choose Disable from the menu.
- Go to the Task Scheduler Library > Microsoft > Windows > Customer Experience Improvement Program in left pane.
- In the right pane, select all three tasks, right click them and choose Disable from the menu.
- Go to Task Scheduler Library > Microsoft > Windows > Autochk and disable Proxy task.
After disabling all these tasks the Customer Experience service should be permanently disabled.
Solution 4 – Disable Customer Experience in Windows Media Player
As we already mentioned, many applications from Microsoft have this feature enabled by default, and one of those applications is Windows Media Player. To disable this option in Windows Media Player, you need to do the following:
- Open Windows Media Player.
- When Windows Media Player opens, press Alt + T shortcut. Choose Tools > Options from the menu.
- Go to Privacy tab and uncheck I want to help make Microsoft software and services even better by sending Player usage data to Microsoft in Windows Media Player Customer Experience Improvement Program section.
- Click Apply and OK to save changes.
Microsoft Customer Experience is used to collect information regarding certain applications, and if you think that this feature is invading your privacy, you can easily turn it off by following the instructions from this article.
— Update: 22-03-2023 — us.suanoncolosence.com found an additional article How to opt-out the Customer Experience Improvement Program on Windows 10 from the website www.windowscentral.com for the keyword disable windows customer experience improvement program.
The Customer Experience Improvement Program (CEIP) is a feature that comes enabled by default on Windows 10, and it secretly collects and submits system information to Microsoft. The information that the feature collects includes hardware configuration and how you use the operating system and other products, which helps the company to improve the quality of future releases.
Although Microsoft ensures that the program doesn’t collect your personal information, there isn’t a way to verify the exact information your device sends out. If you feel this is a privacy concern or you simply are not interested in participating, you should consider turning off this feature.
While Windows 10 doesn’t include an option to opt-out completely of the program, you can use the Local Group Policy Editor or the Registry to turn off the Customer Experience Improvement Program on your PC. Using these tools, you’ll stop Microsoft from collecting hardware configuration and software usage while saving a few bits of internet data in the process.
In this Windows 10 guide, we’ll walk you through the steps to stop Microsoft from collecting system information and usage patterns from your computer using the Local Group Policy Editor and the Registry.
How to stop the Customer Experience Improvement Program using Group Policy
If you’re running Windows 10 Pro or a higher version, you can use the Local Group Policy Editor to quickly turn off the Customer Experience Improvement program on your computer.
To disable the Customer Experience Improvement Program, do the following:
- Use the Windows key + R keyboard shortcut to open the Run command.
- Type gpedit.msc and click OK to open the Local Group Policy Editor.
- Browse the following path:
Computer Configuration > Administrative Templates > System > Internet Communication Management > Internet Communication settings
- On the right side, double-click the Turn off Windows Customer Experience Improvement Program policy.
- On the top-left, select the Enabled option to disable the policy.
- Click Apply.
- Click OK.
- Close the Group Policy editor.
- Restart your computer to complete the task.
Once you completed the steps, all users in your computer will no longer be participating in the Customer Experience Improvement Program.
You can always revert the changes by using the same steps, but this time on step 5, make sure to select the Not configured option.
How to stop the Customer Experience Improvement Program using Registry
The Home version of Windows 10 doesn’t include the Local Group Policy Editor, but you can use the Registry to opt-out of the Customer Experience Improvement Program on your computer.
To turn off the Customer Experience Improvement Program, do the following:
- Use the Windows key + R keyboard shortcut to open the Run command.
- Type regedit, and click OK to open the registry.
- Browse the following path:
HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftSQMClient
- Select the SQMClient (folder) key, right-click it, select New, and click Key.
- Name the key Windows and press Enter.
- Select the newly created key, right-click on the right side, select New, and click on DWORD (32-bit) Value.
- Name the DWORD CEIPEnable and press Enter.
- Double-click the newly created DWORD and make sure its value is set to 0.
- Click OK.
- Close the Registry.
- Restart your computer to complete the task.
After completing the steps, your computer running Windows 10 Home or Pro should no longer send hardware configuration and software usage to Microsoft.
You can always revert the changes by using the same steps, but this time on step 8, make sure to change the DWORD CEIPEnable value from 0 to 1.
Do you think Microsoft should include an easier way to opt-out of the program? Tell us in the comments below.
More Windows 10 resources
For more help articles, coverage, and answers on Windows 10, you can visit the following resources:
- Windows 10 on Windows Central – All you need to know
- Windows 10 help, tips, and tricks
- Windows 10 forums on Windows Central
Source: https://www.thewindowsclub.com/disable-windows-customer-experience-improvement-program