| title | description | author | manager | localization_priority | audience | ms.topic | ms.author | ms.custom | ms.reviewer | search.appverid | appliesto | ms.date | ||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Office activation process issues | Provides troubleshooting information about the error codes and corresponding descriptions of Office 2010 and Office 2013 activation process issues that can be repaired by using the Office Repair tool. | helenclu | dcscontentpm | Normal | ITPro | troubleshooting | luche | CSSTroubleshoot | sfrancis, sloanc, andyfel, djess, arykhus, mosesma, ryanwei, tomol, joanned |
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3/31/2022 |
Introduction
This article describes the error codes and corresponding descriptions of Microsoft Office activation process issues that can be repaired by using the Office Repair tool.
More Information
You can use the Office Repair tool to repair Office activation issues that contain the error codes that are listed in the following table:
| Error Code | Description |
|---|---|
| 0xC004B008 | The activation server determined that the computer could not be activated. |
| |0xC004B100|The activation server determined that the computer could not be activated. | |0xC004B001|The activation server determined that the license is invalid. | |0xC004B002|The activation server determined that the license is invalid. | |0xC004B003|The activation server determined that the license is invalid. | |0xC004B004|The activation server determined that the license is invalid. | |0xC004B005|The activation server determined that the license is invalid. | |0xC004B006|The activation server determined that the license is invalid. | |0xC004B009|The activation server determined that the license is invalid. | |0xC004C005|The activation server determined the license is invalid. | |0xC004C006|The activation server determined the license is invalid. | |0xC004C009|The activation server determined the license is invalid. | |0xC004C00A|The activation server determined the license is invalid. | |0xC004C00B|The activation server determined the license is invalid. | |0xC004C00D|The activation server determined the license is invalid. | |0xC004C011|The activation server determined the license is invalid. | |0xC004F077|The Software Licensing Service determined incompatible version of authentication data. | |0xC004F032|The Software Licensing Service determined that the binding data is invalid. | |0xC004F01E|The Software Licensing Service determined that the input data type does not match the data type in the license. | |0xC004F01F|The Software Licensing Service determined that the license is invalid. | |0xC004F020|The Software Licensing Service determined that the license package is invalid. | |0xC004F016|The Software Licensing Service determined that the request is not supported. | |0xC004F019|The Software Licensing Service determined that the requested event ID is invalid. | |0xC004F01A|The Software Licensing Service determined that the requested event is not registered with the service. | |0xC004F060|The Software Licensing Service determined that the version of the license package is invalid. | |0xC004F001|The Software Licensing Service reported an internal error. | |0xC004F078|The Software Licensing Service reported that the key is mismatched. | |0xC004F022|The Software Licensing Service reported that the license authorization failed. | |0xC004F034|The Software Licensing Service reported that the license could not be found or was invalid. | |0xC004F007|The Software Licensing Service reported that the license could not be found. | |0xC004F008|The Software Licensing Service reported that the license could not be found. | |0xC004F018|The Software Licensing Service reported that the license does not contain valid location data for the activation server. | |0xC004F011|The Software Licensing Service reported that the license file is not installed. | |0xC004F023|The Software Licensing Service reported that the license is invalid. | |0xC004F015|The Software Licensing Service reported that the license is not installed. | |0xC004F017|The Software Licensing Service reported that the license is not installed. | |0xC004F01C|The Software Licensing Service reported that the license is not installed. | |0xC004F027|The Software Licensing Service reported that the license is tampered. | |0xC004F075|The Software Licensing Service reported that the operation cannot be completed because the service is stopping. | |0xC004F071|The Software Licensing Service reported that the plug-in manifest file is incorrect. | |0xC004F028|The Software Licensing Service reported that the policy cache is invalid. | |0xC004F00B|The Software Licensing Service reported that the product identification data is not available. | |0xC004F010|The Software Licensing Service reported that the product key is invalid. | |0xC004F076|The Software Licensing Service reported that the requested plug-in cannot be found. | |0xC004F003|The Software Licensing Service reported that the required license could not be found. | |0xC004F006|The Software Licensing Service reported that the signature file for the license is not available. | |0xC004F07A|The Software Licensing Service reported that the verification could not be done. | |0xC004F01D|The Software Licensing Service reported that the verification of the license failed. | |0xC004F062|The Software Licensing Service reported that a required license could not be found. | |0xC004F054|The Software Licensing Service reported that license management information has duplicated data. | |0xC004F04F|The Software Licensing Service reported that license management information was not found in the licenses. | |0xC004F072|The Software Licensing Service reported that the license policies for fast query could not be found. | |0xC004F073|The Software Licensing Service reported that the license policies for fast query have not been loaded. | |0xC004F052|The Software Licensing Service reported that the licenses contain duplicated properties.|
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Workaround
To work around the errors that are listed earlier in this document, follow these steps:
- Click Start, click Run, type appwiz.cpl, and then click OK.
- Click to select the Office product that you installed, and then click Change.
- Click the Repair option, and then follow the prompts to complete the repair process.
References
For more information about Microsoft product activation, see Activate Windows 7 or Windows 8.1.
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Source: https://github.com/MicrosoftDocs/OfficeDocs-Support/blob/public/Office/Client/activation/office-activation-process-issues.md