Reinstalling your drivers is a quick way around this issue

The SYSTEM_SERVICE_EXCEPTION (asmtxhci.sys) Blue Screen of Death error is common on Asus computers or devices using the Asus motherboard. This error can happen after a system update or installing a specific app or program on your computer.

Irrespective of the cause, this guide contains the fixes that will help you solve the problem in no time.

What causes asmtxhci.sys blue screen?

The asmtxhci.sys BSOD on Windows 10 Dell on Asus PCs are usually caused by driver issues. Below are some of the known causes:

Outdated drivers: In some cases, this blue screen error is down to obsolete drivers. The simple fix is to update the driver to the latest version.
Faulty driver: Sometimes, updating your driver might not fix this issue. This is because the driver is defective and needs to be removed. So, only a complete reinstall will do the trick.

How can I fix asmtxhci.sys error?

1. Update drivers

Press the Windows key + X and click on Device Manager.
Click on the arrow next to the Universal Serial Bus controllers option to expand it.
Right-click the ASMedia XHCI controller device and select Update driver.
Now, choose the Search automatically for driver updates option and install any available updates.

If you recently performed a Windows update, the asmtxhci.sys failed, an outdated driver might cause an error.

So, you need to update the driver to the latest version to prevent the issue. If the Windows driver updater did not provide an update, you could check the manufacturer’s website for the latest version.

Alternatively, you can update your driver to the latest version using a professional tool in DriverFix that can scan your drivers and download the latest patches.

With this software, you can be sure your PC won’t miss any critical updates. Also, this will prevent blue screen issues, as driver and hardware issues usually cause them.

2. Reinstall the driver

Right-click the Start icon and select the Device Manager option.
Expand the Universal Serial Bus controllers option and double-click the ASMedia XHCI controller.
Click the Driver tab at the top and note the Driver version.
Proceed to the official page to download the stable version of the driver (this might be an older or newer version).
Next, go back to the Device Manager window and right-click the ASMedia XHCI controller.
Choose the Uninstall device option.
Check the box for Delete the driver software for this device if it is available on your PC.
Now, click the Uninstall button to confirm the action.
Finally, go to the location where your downloaded driver is and install it.

If updating the driver does fix the asmtxhci.sys issue, you need to uninstall and reinstall the stable version of the driver. However, many users have reported that the older driver versions work better.

So, you can try them too.

There you have it; those are the troubleshooting solutions that can be used to fix this BSOD error on Windows 10.

You can also use professional tools to fix the Blue Screen of Death error, like the ones in this excellent article on the best BSOD repair software.

Feel free to let us know if you encounter any problems while implementing any of the fixes above.

— Update: 10-03-2023 — us.suanoncolosence.com found an additional article Fix SYSTEM SERVICE EXCEPTION (asmtxhci.sys) Blue Screen error on Windows 11/10 from the website www.thewindowsclub.com for the keyword system service exception asmtxhci sys blue screen.

This Blue Screen of Death error, as its name suggests, is related to asmtxhci.sys, which is the ASMedia USB 3.x XHCI Controller driver. The controller in view manages your USB 3.x ports and devices connected to them. If something is wrong with it, you’ll encounter the BSOD error in question. This post offers the most suitable solutions you can try to mitigate the issue.

USB 3.x is the newest standard of the port that is used for file transfer and received significant improvements over the 2.0 version. Initially released in 2013, the USB 3.0 offers 10 times faster transfer rate reaching the 5 Gbit/s mark, and is marked with the blue color instead of the standard black.

PC users that are most likely to encounter the asmtxhci.sys Blue Screen error are ASUS laptops users, because asmtxhci.sys driver is a part of ASUS motherboards and notebooks. Affected users report this issue after upgrading to Windows 11/10, running the update for Skype, or disabling programs from startup.

SYSTEM_SERVICE_EXCEPTION (asmtxhci.sys) Blue Screen

If you’re faced with this SYSTEM SERVICE EXCEPTION BSOD issue, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.

Run the Blue Screen Online Troubleshooter
Update device drivers
Rollback to the previous drivers
Uninstall the drivers
Disable ASMedia XHCI

Let’s take a look at the description of the process involved concerning each of the listed solutions.

If you can log in normally, good; else you will have to boot into Safe Mode, enter Advanced Startup options screen, or use the Installation Media to boot to be able to carry out these instructions.

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1] Run the Blue Screen Online Troubleshooter

Running the Blue Screen Online Troubleshooter helps resolve most of the BSOD errors you encounter on Windows 10. Try it and see.

2] Update device drivers

Do the following:

Right-click on the Start button and select Device Manager.
Expand the Universal Serial Bus controllers section.
Right-click on ASMedia USB 3.0 eXtensible Host Controller and select Update Driver.
Then, select Search automatically for updated driver software.
Wait till Windows installs new updates and then reboot your computer.

Alternatively, you can get the driver updates on the Optional Updates section under Windows Update. You may also download the latest version of the driver from the manufacturer’s website.

3] Rollback to the previous drivers

If you have recently updated drivers and soon after that started facing this BSOD, you should roll back to the previous version of drivers and stick to it until the manufacturers fix the issue.

Do the following to rollback the driver:

Open Device Manager.
Expand the Universal Serial Bus controllers section.
Right-click on ASMedia USB 3.0 eXtensible Host Controller and select Properties.
Go to Driver tab.
Click on Roll Back Driver.
Select the reason why you are rolling back and then pick Yes.
Reboot your system.

If the issue is still unresolved, try the next solution.

4] Uninstall the drivers

When you uninstall the driver, Windows will automatically reinstall the generic drivers which might be usbxhci.sysno restart required, but you may need to replug your USB 3 devices a few times. You may experience detection issues with the generic superspeed driver.

5] Disable ASMedia XHCI

Disabling the ASMedia USB 3.x XHCI Controller driver in Device Manager is another way to go to resolve this BSOD error. You should note that disabling the driver (no restart required) means anything USB3 won’t work.

Let us know if anything helped.

— Update: 20-03-2023 — us.suanoncolosence.com found an additional article How to get rid of Asmtxhci.sys Blue Screen Error on Windows? from the website www.auslogics.com for the keyword system service exception asmtxhci sys blue screen.
Source: us.suanoncolosence.com

Although Microsoft keeps polishing Windows 10 with regular patches and fixes, let’s be realistic: the OS is still riddled with issues. The notorious asmtxhci.sys Blue Screen of Death is a case in point – it often pops up out of the blue and forces Windows 10 to restart, leaving the user bewildered and angry. The good news is, if you run into this problem, you can rectify things without much difficulty. Just read on to find out how to fix the asmtxhci.sys BSOD error on Windows 10.

Why am I getting System Service Exception (asmtxhci.sys) on my computer?

The asmtxhci.sys Blue Screen of Death, as its name suggests, is related to asmtxhci.sys, which is the ASMedia USB 3.x XHCI Controller driver. The controller in view manages your USB 3.x ports and devices connected to them. If something is wrong with it, you encounter the Blue Screen error in question.

How to fix the asmtxhci.sys Blue Screen of Death?

Update the ASMedia USB driver

To get rid of the headache, you need to update the ASMedia USB 3.x XHCI Controller driver. This move is widely assumed to be the best fix in such a scenario. Here is what you can do to get things right:

If you want to get the job done as quickly and effectively as possible, your best bet might be using a dedicated tool such as Auslogics Driver Updater. The software will scan your system for driver issues and resolve them by downloading and installing the latest manufacturer-recommended drivers on your PC. This way you will get all your drivers in tip-top shape with just one click of a button, which will improve the day-to-day function of your computer and prevent driver-related problems.

Your OS comes with the built-in Device Manager utility, which is designed to take care of all the hardware connected to your computer. Device Manager is indeed an extremely handy thing since it can be used to fix your drivers. Below you will find the necessary instructions to get things done:

Launch the Run app – you can do that by simultaneously pressing the Windows logo key and R on your keyboard.
Type devmgmt.msc into the Run area and hit the Enter button (or click OK).
Once in the Device Manager menu, locate and double-click the Universal Serial Bus controllers category.
Search for the ASMedia USB controller and right-click it.
From the drop-down menu that appears, pick the Update Driver option.
When asked how to search for driver software, click on the first option, which is ‘Search automatically for updated driver software’.

Wait until Windows finds the necessary update. Then restart your PC and check if the BSOD issue has been resolved.

For some reason, you might wish to search for the driver yourself. In a scenario like this, it essential that you know where to find the exact ASMedia USB driver your system needs to function properly – otherwise, you might end up installing the wrong piece of software and thereupon cause your OS to malfunction.

Reinstall the ASMedia USB controller

Since the controller in question might be having issues, reinstalling it could prove the most helpful solution. To do this:

Open Device Manager (you can right-click the Windows logo icon to find the app in the Power User menu).
Expand the Universal Serial Bus controllers category.
Navigate to the ASMedia USB controller and right-click it.
Click Uninstall device.
Make sure to agree to uninstall the device’s driver when prompted.

Finally, exit Device Manager and restart your PC. Windows will install the ASMedia USB controller at boot.

Now you know how to fix the asmtxhci.sys BSOD error on Windows 10. If the issue persists, do not hesitate to leave a comment below for us to be able to help you.

— Update: 27-03-2023 — us.suanoncolosence.com found an additional article How to fix SYSTEM_SERVICE_EXCEPTION (asmtxhci.sys) BSOD on Windows? from the website ugetfix.com for the keyword system service exception asmtxhci sys blue screen.

Question

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Issue: How to fix SYSTEM_SERVICE_EXCEPTION (asmtxhci.sys) BSOD on Windows?

Yesterday my Windows 10 system ran an automatic update and this morning a problem showed up. When I started up Windows and logged in to my account, a BSOD sating SYSTEM_SERVICE_EXCEPTION asmtxhci.sys blocked the screen and made the system to freeze. This doesn’t happen when logging in the safe mode. How this issue should be fixed?

Solved Answer

Blue Screen of Death (BSoD)^[1] that displays SYSTEM_SERVICE_EXCEPTION (asmtxhci.sys) error message means that your system ran into a problem related to the drivers of ASMedia’s controller. To be more precise, asmtxhci.sys is a driver of the ASMedia USB 3.x XHCI Controller, which is responsible for system’s USB 3.x ports and devices related to it.

USB 3.x is the newest standard of the port that is used for file transfer and received significant improvements over the 2.0 version. Initially released in 2013, the USB 3.0 offers 10 times faster transfer rate reaching 5 Gbit/s mark and is marked with the blue color instead of the standard black.^[2] Nevertheless, the new technology also brings in further problems, including the SYSTEM_SERVICE_EXCEPTION (asmtxhci.sys) error.

The asmtxhci.sys error states the following:

At this point, users are forced to restart the machine, which is simply how BSoD is designed to work. However, the crash can come back very soon, and users are then starting to look for ways to fix SYSTEM_SERVICE_EXCEPTION (asmtxhci.sys) error permanently.

Find out how to fix SYSTEM_SERVICE_EXCEPTION (asmtxhci.sys) error

The vast majority of people report this issue after upgrading to Windows 10, running the update for Skype or disabling programs from startup. Additionally, SYSTEM_SERVICE_EXCEPTION (asmtxhci.sys) BSOD is prevalent on ASUS laptops because asmtxhci.sys driver is a part of ASUS motherboards and notebooks.

Regardless of the time and context in which SYSTEM_SERVICE_EXCEPTION (asmtxhci.sys) error appears, the core of it is apparent – the corruption of ASMedia’s controller drivers. As long as you won’t fix the driver issue, this irritating BSOD will appear randomly from time to time, thus preventing you from using your PC normally. Therefore, you can fix SYSTEM_SERVICE_EXCEPTION (asmtxhci.sys) error with the help of the guidelines provided below.

How to Fix SYSTEM_SERVICE_EXCEPTION (asmtxhci.sys) BSOD on Windows automatically?

To begin with, we would recommend using professional software to troubleshoot the issues on your Windows system. Our recommendation in this case would be RestoroMac Washing Machine X9. Once installed, it will automatically check Windows registry^[3] entries, startup programs, malware, and other issues that may cause SYSTEM_SERVICE_EXCEPTION (asmtxhci.sys) and similar errors. If checking the system with the optimization tool did not help, then you should perform the following fixes manually.

Fix 1. Update drivers

The first SYSTEM_SERVICE_EXCEPTION (asmtxhci.sys) fix revolves around updating the currently installed ASMedia USB driver on your machine. It appears that this fix helped most of the users immediately:

Right-click on the Start button and select Device Manager
Expand the Universal Serial Bus controllers section
Right-click on ASMedia USB 3.0 eXtensible Host Controller and select Update Driver
Then, select Search automatically for updated driver software One of the main causes for SYSTEM_SERVICE_EXCEPTION (asmtxhci.sys) error is outdated ASMedia drivers
Wait till Windows installs new updates and then reboot your computer

While there are plenty of driver updating programs that claim to update drivers automatically, use such tools at your own risk, as some of them might fail to update the driver to the latest version, fail to locate it or install a wrong driver in the first place.

Fix 2. Roll back to the previous drivers

If you have recently updated drivers and soon after that started facing SYSTEM_SERVICE_EXCEPTION (asmtxhci.sys) BSOD, you should roll back to the previous version of drivers and stick to it until the manufacturers fix the issue.

For this purpose, you have to download the version of the driver that you’ve been using before the update. In order to do that, please follow these steps:

Go back to the Device Manager
Expand the Universal Serial Bus controllers section again
Right-click on ASMedia USB 3.0 eXtensible Host Controller and select Properties Go to Properties and select Driver tab
Go to Driver tab
Click on Roll Back Driver
Select the reason why you are rolling back and then pick Yes Select the reason why you reverting and then confirm by clicking Yes
Reboot your system

Hopefully, this guide has helped you to solve SYSTEM_SERVICE_EXCEPTION (asmtxhci.sys) error, and your computer is not facing the annoying BSODs anymore.

Repair your Errors automatically

ugetfix.com team is trying to do its best to help users find the best solutions for eliminating their errors. If you don’t want to struggle with manual repair techniques, please use the automatic software. All recommended products have been tested and approved by our professionals. Tools that you can use to fix your error are listed bellow:

Source: https://windowsreport.com/fix-asmtxhci-sys-bsod/

Asmtxhci.sys BSOD Error: 2 Solutions That can Fix it

Reinstalling your drivers is a quick way around this issue

What causes asmtxhci.sys blue screen?