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If you are looking for the best way to fix the 0xC1900101 – 0x20017 error, you are in the right place – we know how intimidating this problem is and we have done our best to create a complete list of proven solutions to this problem.
Receiving a message indicating that the installation of the SAFE_OS phase failed with an error during the BOOT process when upgrading or installing to Windows 10 is obviously a very undesirable experience. The error actually occurs at the moment of joy, just as the installation of Win 10 reaches 100% and fails the process.
This error is quite difficult to explain because it is impossible to clearly indicate the cause of this problem: faulty devices, bad drivers, faulty registry entries, incorrect system settings, faulty hardware, PC and BIOS problems are the list of possible authors. This means that you should work your way down by the following methods and try each of them. We hope that your recovery adventure will not take too long, as your triumph may be imminent.
If you also get “We could not install Windows 10 (0x8007002C – 0x400D). The installation failed in the Second_Boot phase with an error during the “Migrate-Data operation” error, here is the solution for a successful upgrade to Windows 10 without the error.
Fix Safe_OS during BOOT operating error
Use the safe mode to solve the problem.
Safe mode is a Windows troubleshooting option that starts your computer in a restricted state. Only the basic files and drivers required to run Windows are launched. The word Safe Mode appears in the corners of your screen to determine the monitoring mode you are using.
- To use a safe boot option, follow these steps:
- Press the Windows + R button.
- Run opens, type msconfig and press Enter.
- A system configuration box appears.
- Click on the Boot tab.
- Select or select the Secure mode with network check box.
- Click on Apply and OK.
- You will then see a restart button. Click to restart your computer.
If you are in safe mode, try installing Windows 10.
Once you have completed the above steps, follow these steps to return to normal mode:
- Press the Windows + R button.
- Run opens, type msconfig, then press Enter.
- A system configuration box appears.
- Click on the Boot tab.
- If the Safe Mode check box is selected, clear the Safe Mode check box and press Apply or OK.
- You will then see a restart button. Click on it to restart your computer.
- When your computer restarts, log in and you are in “normal mode”.
Disable a third-party application
Try to temporarily disable or uninstall your antivirus software and disable all third-party firewall programs you have run, and see if the upgrade is successful. Especially if you are using the Folder Locker application, uninstall it and try to update Windows 10.
Run the integrated troubleshooting in Windows
- Press the Win button and enter Troubleshooting.
- Click on the search results.
- Then select the Troubleshooting tab and click Show All Options (top left corner).
- Then select Windows Update and click Next.
- Wait until the process is completed.
Disable your video/network card.
If the Safe_OS phase installation failed with an Apply_image error during the Windows 10 installation, the problem may be due to your dedicated video card. Depending on the users, sometimes your video card is not fully compatible with Windows 10, and the only solution is to disable it in the BIOS.
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— Update: 23-02-2023 — us.suanoncolosence.com found an additional article Fix 0x8007000A – 0X2000D installation failed in the SAFE_OS phase Windows 11 or 10 from the website www.howto-connect.com for the keyword safe os phase during migrate data operation.
While attempting to upgrade from a lower version to Windows 11 or 10, you might encounter an issue. The error message could be “0x8007000A – 0X2000D The installation failed in the SAFE_OS phase with an error during MIGRATE_DATA operation”.
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0x8007000A – 0X2000D indicates that something prevents process during the period of migrating user data and commonly appears when you upgrade from Windows 8.1 to 10 or 11 or 10 to 11. As a result, the upgrade fails. The error code may show up if the disk is full of tons of temporary moreover unnecessary files. Furthermore, file lock apps or corrupted system files can be equally responsible to cause the failure.
0x8007000A – 0X2000D installation failed in the SAFE_OS phase
Here is how to fix 0x8007000A – 0X2000D installation failed in the SAFE_OS phase Windows 11 or 10 –
1] Clean the Storage
Most of the time the upgrade fails because of lack of storage space on the computer popping up the error message. Actually, when you perform a task, the system generates temporary files and store them in the drive. After a certain time, those files that are totally useless, increase in number and occupy gigabytes of space in the disk. Additionally, you might have downloaded large files resulting in shortage of storage. Whatever the reason be, 0x8007000A – 0X2000D error can be solved by cleaning the space on computer. Disk cleanup is the handiest tool to perform this work so follow the instructions –
- Click on the Start.
- Type cleanmgr and then hit enter.
- Select the (C:) and OK.
- Disk cleanup will calculate the amount of files that can be deleted and show you after a while.
- Click the Clean up system files.
- Again choose (C:) and then click OK.
- Check all boxes located beneath Files to delete area.
- Click OK and then Delete files for approval.
Important – If you have downloaded such large files that can occupy substantial space then manually delete them. Remember to also remove the files from Recycle bin.
Delete the Temporary Files
- Press Win+R, type temp and hit the enter.
- Select all the items in the directory and hit “Del” on your keyboard.
- Now open the Run dialog again, type %temp% and click OK.
- Select entire items in the folder and press Del.
Reboot the system and the error 0x8007000A – 0X2000D will be fixed now.
2] Disable the BitLocker to fix 0x8007000A – 0X2000D
Enabled BitLocker may cause 0x8007000A – 0X2000D installation failed in the SAFE_OS phase error. To fix the issue, disable the tool for the time being and after successful upgradation you can enable the same again. Here are the steps you need to follow –
- Press the Windows logo key, type control, and then hit enter.
- After Control Panel appears, set the View by Large icons.
- Click the BitLocker Drive Encription.
- Select Turn off BitLocker.
- A pop-up will prompt for final approval from where you will have to click “Turn off BitLocker”.
3] Turn off the antivirus program temporarily
Anti-malware programs always work to protect the OS from vulnerable threats but sometimes, they create conflicts that cause problems during upgrade. As a result, 0x8007000A – 0X2000D installation failed in the SAFE_OS phase error shows up. So, disable third-party antivirus program you are currently using following the Steps –
- Right-click the antivirus icon present in the System tray.
- Pick the option that says Disable option or the one with the same meaning.
Note – Procedure to turn off antivirus program temporarily may vary for different software but for all apps it should be almost same.
4] Check for system corruption
0x8007000A – 0X2000D error may occur because of fault in Windows Image or system files. You can repair them using DISM and SFC tools successively. So, follow –
- Click the Start and type cmd.
- Press Ctril+Shift+Enter.
- When the User account control dialog prompts up, click Yes.
- Copy the following text and paste in the Command prompt –
DISM.exe /Online /Cleanup-image /Restorehealth
- Hit Enter.
- When the utility finishes its job, reboot your PC.
- Now type in the below command and press Enter.
- System File Checker now scans the full system for corruption and fixes them automatically if found.
- Once the procedure is fully complete, reboot the PC and try to upgrade Windows.
1] Clean the Storage2] Disable the BitLocker3] Turn off the antivirus program temporarily4] Check for system corruption
— Update: 19-03-2023 — us.suanoncolosence.com found an additional article Fixed – the Installation Failed in the Safe_OS Phase [MiniTool Tips] from the website www.minitool.com for the keyword safe os phase during migrate data operation.
Usually, Windows 10 installation failed in the safe_os phase with an error during different operations, and the error messages are various:
- The installation failed in the safe_os phase with an error during migrate_data operation
- The installation failed in the safe_os phase with an error during apply_image operation
- The installation failed in the safe_os phase with an error during replicate_oc operation
- The installation failed in the safe_os phase with an error during install_updates operation
- The installation failed in the safe_os phase with an error during prepare_first_boot operation
The reasons for this issue can be older drivers, incorrect system settings, etc. The upgrade stops when the problem occurs. You can exit the setup and go back to the previous version of Windows. Next, start to fix your issue and upgrade or install Windows again.
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Method 1: Disconnect All Your External Devices
Some users reported that all your peripherals could be helpful to fix the Windows 10 installation failure on your computer. Thus, disconnect all your external devices, including flash drives, USB hubs, phones, printers, etc.
You can use a PS/2 keyboard and mouse instead of a USB keyboard and mouse. Additionally, if you are using a Wi-Fi card, you should also remove it before performing an upgrade.
Method 2: Set Services to Automatic
It is reported that setting some services to automatic is an effective way to fix “the installation failed in the safe_os phase with an error during boot operation or any other operation”.
See how to do that:
- Open Run by pressing the Windows logo + R
- Input services.msc and hit Enter.
- Find these services: Background Intelligent Transfer Service, Cryptographic Service, and Windows Update Service.
- Double-click each service to the Properties window and set Startup type to Automatic.
- Save the change by clicking Apply and then OK.
Method 3: Update Your Drivers
According to users’ feedback, Windows 10 installation failed in the safe_os phase due to the problems with drivers. Your drivers may be outdated or faulty, so updating them is very important.
It is not a quick procedure to search for the latest drivers and install them on your computer. Luckily, you can go to Device Manager, find the device driver that you want to update, right-click it and let the manager search for necessary the driver online. But it is time-consuming to update all your drivers. Even this tool may fail to find the versions that you need.
In this case, we recommend you to use a third-party program to update your drivers. When searching for “best driver update software for PC” in Google, you will find many programs. Just get one and you can easily update PC drivers to fix the issue – we couldn’t install Windows 10 the installation failed in the safe_os phase.
Method 4: Disable Your Graphics Card
If you get the error message “the installation failed in the safe_os phase with an error during apply_image operation”, perhaps the issue is related to your graphics card that may be not fully compatible with Windows 10. To fix this problem, you can disable it from BIOS.
- Enter BIOS by pressing a specific key based on your PC. This post – [5 Ways] How to Get Into BIOS on Windows 11/10 on Restart could be helpful for you.
- In BIOS, find your dedicated graphics card and disable it by checking your instruction manual.
- Next, connect your monitor to the onboard graphics on the back of your computer. Then, install Windows 10 to check if you still encounter the issue.
Method 5: Tweak Your RAM
Sometimes RAM (Random Access Memory) issues may be behind this error. Reportedly, it is helpful to fix installation failed in the safe_os phrase by removing RAM modules or adding RAM. Just have a try.
Are you facing “the installation failed in the safe_os phase with an error during xxx operation” while installing Windows 10? Now, after trying these methods above, you should easily get rid of the issue.